Shipping Policy

Shipping Locations
We proudly ship to customers across the United States and select international locations. Please note that international shipping may incur additional customs and duties.

Processing Time
All orders are processed within 1-3 business days. Orders are not shipped on weekends or holidays. If we anticipate a delay, we will notify you via email.

Shipping Methods
We use a variety of carriers to ensure timely delivery. Standard shipping typically takes 5-7 business days, while expedited options may be available at checkout for faster delivery. Tracking information will be provided once your order has shipped.

Shipping Rates
Shipping costs are calculated at checkout based on the weight of your order and the destination. We offer free standard shipping on orders over $50 (within the contiguous U.S.).

Order Confirmation
Once your order is placed, you will receive an order confirmation email with details about your purchase. Please ensure that your shipping address is correct to avoid any delays.

Damaged or Lost Items
If you receive a damaged item or if your order does not arrive, please contact our customer service within 7 days of receipt. We will work with you to resolve the issue promptly.

Returns and Exchanges
If you are not completely satisfied with your purchase, please refer to our Return Policy for instructions on how to return items.

Thank you for choosing Cozmo Coasters! If you have any questions or need further assistance, please feel free to contact our customer service team.